For an installation company, stock never stays in the same place: part of it waits in the depot, another part goes out on customer orders, and another follows the technicians to job sites. Managing these movements with Excel files and paper always ends up being costly: time spent searching, equipment missing on installation day, forgotten reservations.
That was the starting point for Osiris Les Écrins du Feu, a certified wood-heating installer specializing in the sale and installation of stoves and fireplaces, which manages 2,000 items spread across 5 separate stocks. Find out how the company moved from paper and Excel tracking to real-time digital management with K inventory.
At a glance
- Sector: Retail / Installation: sale and installation of stoves and fireplaces
- Scope: 5 stocks · 2 users · 2,000 items
- Challenge: move from Excel/paper management to real-time digital stock tracking
The challenges of stock shared between sales and field work
Osiris Les Écrins du Feu manages 2,000 items spread across 5 separate stocks, between the products needed for sales and the parts used during field work. Until then, management relied on Excel and paper, with no consolidated view of stock movements or upcoming reservations.
The main difficulty came from the company's mixed business model, typical of installers:
- Order picking, on the sales side, with products to reserve and issue for customers.
- Issues per job, on the job site side, with parts used as installations progress.
Without a unified view of these two flows, there was no way to know in real time what was available, reserved or already committed to a job site. Logistics reliability had become a real brake on growth.
K inventory, the solution for real-time stock tracking
To meet these challenges, K inventory was deployed with a dedicated training service for the 2 users, so they could get up to speed quickly and work with the platform on their own.
The solution now covers Osiris's entire logistics flow:
- tracking of receipts and issues across the 5 stocks;
- customer order picking;
- issues per field job;
- reservation management.
A single tool now manages flows that used to be scattered across several files and paper documents: from multi-site inventory management to preparing field work, directly from the mobile app. This is exactly what installation companies need, as detailed in our guide to equipment management software for installers.
The benefits: reliable logistics, better-prepared job sites
Since K inventory was set up, Osiris Les Écrins du Feu has gained visibility and reliability across its whole logistics chain:
- 5 stocks managed from a single interface;
- accurate tracking of order issues and job issues;
- built-in reservation management;
- the move from paper/Excel to real-time digital tracking.
| Before K inventory | With K inventory |
|---|---|
| Tracking on Excel and paper, updated after the fact | Real-time digital tracking |
| No consolidated view of the 5 stocks | 5 stocks managed from a single interface |
| Order issues and job issues tracked manually | Accurate tracking of both flows, separately |
| No visibility on upcoming reservations | Built-in reservation management |
Day to day, the team prepares its job sites better, anticipates needs and wastes less time because of missing equipment.
"K inventory lets us quickly see what we have in stock and where our materials and equipment are. We can prepare our job sites better, anticipate needs and avoid wasting time because of missing equipment. Alerts also tell us when an item needs to be reordered, which helps us get organized and limit delays on job sites."
Osiris Les Écrins du Feu
Do you manage several stocks between your depot and your job sites? Like Osiris Les Écrins du Feu, move from paper/Excel management to real-time digital stock tracking across all your sites. → 14-day free trial · Book a demo
Frequently asked questions
What was the starting point for Osiris Les Écrins du Feu?Osiris Les Écrins du Feu, a specialist in the sale and installation of stoves and fireplaces, managed 2,000 items spread across 5 separate stocks, covering both sales products and parts for field jobs. Management relied on Excel and paper, with no consolidated view of stock movements or reservations, which weighed on the company's logistics reliability. What does K inventory cover at Osiris?The platform covers tracking of receipts and issues across the 5 stocks, customer order picking, issues per field job and reservation management, all from a single interface. Why is this case representative of installation companies?Like many installers, Osiris juggles sales stock and parts that go out to job sites, spread across several locations. The dual flow of "order picking / issues per job" and the need to know in real time what is available or reserved are common challenges in the installation trades.
